Jira Software Status

All Systems Operational

About This Site

Here we will post updates about Jira Software's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content Operational

Create and edit Operational

Authentication and User Management Operational

Search Operational

Notifications Operational

Administration Operational

Marketplace Operational

Mobile Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 19, 2022

No incidents reported today.

Aug 18, 2022

No incidents reported.

Aug 17, 2022

Internal Server Errors appearing for some Jira customers

Resolved - Between 13:00 UTC and 17:15 UTC, we experienced intermittent Internal Server Errors for Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.
Aug 17, 17:22 UTC

Update - We are continuing to investigate an issue that is resulting in Internal Server Errors for some Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We will provide more details within the next hour.
Aug 17, 16:46 UTC

Investigating - We are investigating cases of Internal Server Errors for some Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We will provide more details within the next hour.
Aug 17, 15:54 UTC

Aug 16, 2022

No incidents reported.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

Performance issues - 5xx errors

Resolved - We have identified the root cause of the server errors (5xx) for Jira Service Management, Proforma, Jira Software, and Confluence. The fix has been made, the issue has been resolved and the service is operating normally.
Aug 12, 14:13 UTC

Monitoring - Between 13:42 UTC to 14:06 UTC, some customers experienced server errors (5xx) for Jira Service Management, Proforma, Jira Software, and Confluence. The conditions that cause the issue have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.
Aug 10, 15:34 UTC

Aug 11, 2022

No incidents reported.

Aug 10, 2022

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

Some Jira sub-task creations failing when using custom validators

Resolved - Between 2022-08-03 00:37 UTC to 2022-08-05 02:52 UTC, some sub-task creations were failing when custom validators were in use for Jira Work Management and Jira Software. The issue has been resolved and the service is operating normally.
Aug 5, 03:41 UTC

Identified - We are investigating reports of some sub-task creations failing when custom validators are in use, for some Jira Work Management and Jira Software Cloud customers. We will provide more details once we identify the root cause.
Aug 5, 03:23 UTC