Update - We continue to work on addressing issues that were duplicated before our fix was rolled out. We have identified the impacted customers and will be reaching out to them on priority.

If you have identified duplicated issues created via a mail handler and you need assistance deleting them, please reach out to your support team so that our engineers can work with you. If possible add the tag [Mail handler duplicate] to your ticket description so we can quickly identify these tickets.

Jun 24, 11:32 UTC
Update - We are currently working at addressing issues that were duplicated before our fix was rolled out.

If you have identified duplicated issues created via a mail handler and you need assistance deleting them, please reach out to your support team so that our engineers can work with you. If possible add the tag [Mail handler duplicate] to your ticket description so we can quickly identify these tickets.

Jun 24, 01:22 UTC
Monitoring - We are investigating an issue with incoming mail handlers creating duplicated issues that is impacting a small number of Jira Cloud and Jira Service Management customers. We have identified the root cause of this error and have mitigated the problem. We are now monitoring closely.

If you have identified duplicated issues created via a mail handler and you need assistance deleting them, please reach out to your support team so that our engineers can work with you. If possible add the tag [Mail handler duplicate] to your ticket description so we can quickly identify these tickets.

Jun 23, 19:44 UTC

About This Site

Here we will post updates about Jira Software's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content ? Degraded Performance
Create and edit ? Degraded Performance
Authentication and User Management Operational
Search ? Operational
Notifications ? Operational
Administration ? Operational
Marketplace ? Operational
Mobile ? Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 26, 2022

No incidents reported today.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

Unresolved incident: Issues with incoming mail handlers duplicating.

Jun 23, 2022
Resolved - Between 2022-06-03 and 2022-06-23, we experienced issues with focusing editable fields while in Atlassian Connect modals for Jira Software and Atlassian Developer. The issue has been resolved and the service is operating normally.
Jun 23, 14:36 UTC
Update - We are investigating reports of intermittent errors for Atlassian Connect modals for Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We will provide more details once we identify the root cause.
Jun 23, 13:52 UTC
Investigating - We are investigating reports of intermittent errors for Atlassian Connect modals for Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We will provide more details once we identify the root cause.
Jun 23, 13:47 UTC
Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.

Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.