Incident History

April 2025

No incidents reported for this month.

March 2025

Some customers are experiencing an issue viewing Team field in Jira issue view
Between March 21, 2025 17:00 UTC and March 24, 2025 17:39 UTC, some customers were not able to view and assign the team field value from the issue view in Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.
Mar 24, 17:07 - 17:56 UTC
New navigation experience incorrectly being displayed to some users in Jira
The issue with users seeing a different navigation experience should now be resolved. Any users that are unexpectedly still seeing this experience can refresh their browser window or navigate to any other page to restore the previous functionality.
Mar 20, 05:46 - 06:40 UTC
Some customers are experiencing an issue viewing Team field in Jira
On 20 March 2025, between 14:18 UTC and 22:43 UTC, some customers were not able to use the Team field to search and assign teams in Jira Work Management, Jira Service Management, and Jira. The issue has been resolved, and the service is operating normally.
Mar 19, 22:06 - 22:58 UTC

February 2025

403 Errors experienced by iOS users when IP Allowlist and Mobile App policy with Allow access from any IP address are enabled
We are pleased to inform you that a new version of our app is now available on the Apple App Store. Please update your app to the latest version to resolve the issue.
Feb 26, 05:02 - Feb 28, 01:46 UTC
Forge distrubution tab doesn't work for some Forge applications
We confirmed incident has been resolved
Feb 27, 10:51 - 10:56 UTC
Email processing failing for Jira/Jira Service Management
This incident has been resolved.
Feb 13, 09:57 - 11:37 UTC