Jira Status

All Systems Operational

About This Site

Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content Operational

Create and edit Operational

Authentication and User Management Operational

Search Operational

Notifications Operational

Administration Operational

Marketplace Operational

Mobile Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 12, 2024

No incidents reported today.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

Jira migrations including AR plans are getting stuck on JCMA 1.12.10

Resolved - The issues affecting certain tenants have been successfully resolved, and the impact has been fully mitigated at this time.
Nov 6, 21:58 UTC

Identified - Our team has identified the root cause and is actively working on a solution. In the meantime, you can proceed with the migration as long as your team doesn't select AR Plans or if you downgrade to JCMA 1.12.09.

We will provide an update as soon as the issue is resolved.
Nov 6, 18:37 UTC

Investigating - We are investigating reports of migrations getting stuck for Customers who are migrating Jira selecting AR plans via JCMA. All the customers using JCMA 1.12.10 will be affected. We will provide further updates within the next hour.
Nov 6, 17:27 UTC

Automation logs are not accessible and delayed

Resolved - Between 06/Nov/24 12:00 AM UTC to 06/Nov/24 9:22 AM UTC, we experienced Automation Audit Logs not loading for customers intermittently for Confluence, Jira Service Management, Jira, and Jira Product Discovery. The issue has been resolved and the service is operating normally.
Nov 6, 09:59 UTC

Investigating - We are investigating cases of degraded performance with the Automation logs for Confluence, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. However, automation rule runs are not impacted. We will provide more details within the next hour.
Nov 6, 06:11 UTC

Automation limits are incorrect for some Cloud customers

Resolved - Between 04/Nov/24 11:30 PM UTC to 05/Nov/24 10:47 AM UTC, we experienced problems with the automation limits for some Cloud customers for Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.
Nov 6, 08:46 UTC

Investigating - We are investigating issues with incorrectly set automation limits for some customers and will provide updates here soon.
Nov 5, 12:43 UTC

Nov 5, 2024

Unified EPIC colors on Jira Software Board and timeline

Resolved - Between 08:00 UTC to 23:00 UTC, we experienced an issue where all epic colours are displaying as purple in timelines and boards for some customer. The issue has been resolved and the service is operating normally.
Nov 5, 23:55 UTC

Identified - We continue to work on resolving the issue where all epic colours are displaying as purple in timelines and boards. We have identified the root cause and expect full recovery shortly.
Nov 5, 23:08 UTC

Investigating - We are currently investigating an issue in Jira Cloud where all epic colors are displaying as purple in timelines and boards, and we are working to resolve it as quickly as possible.
Nov 5, 21:55 UTC

Jira dashboards and gadgets not loading

Resolved - Between 05:00 UTC to 11:20 UTC, we experienced problems with dashboards and gadgets not loading for Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.
Nov 5, 12:09 UTC

Investigating - We are investigating issues with gadgets and pages not loading for some customers. We will provide updates here soon.
Nov 5, 10:11 UTC

Nov 4, 2024

Jira responding with 500 error for some Jira customers

Resolved - Between 08:30 - 12:00 UTC, we experienced 500 errors for Jira Work Management, Jira Service Management, and Jira for some customers.
The issue has been resolved and the service is operating normally.
Nov 4, 13:53 UTC

Identified - We continue to work on resolving the intermittent 500 error for Jira Cloud products. We have identified the root cause and expect full recovery shortly.
Nov 4, 11:50 UTC

Investigating - We are investigating errors for some Jira Cloud customers. Once we identify the root cause, we will provide more details.
Nov 4, 10:08 UTC

Unable to invite new users due to missing recaptcha token

Resolved - Between 08:00 UTC to 11:54 UTC, we experienced problems with the invitation of new users for Cloud customers on admin.atlassian.com. The issue has been resolved and the service is operating normally.
Nov 4, 12:02 UTC

Identified - We continue to work on resolving the invitation workflow in admin.atlassian.com We have identified the root cause and performed changes in the environment to mitigate the issue.
Nov 4, 11:49 UTC

Investigating - We are investigating reports of intermittent errors for some Atlassian customers when they are trying to invite users using their admin panels (admin.atlassian.com)
We will provide more details once we identify the root cause.
Nov 4, 09:37 UTC

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024

Issue with Team Fields and User Picker

Resolved - Between 07:30 UTC to 09:X30 UTC, we experienced issues with user mentions for Confluence, and Team fields and User Picker in Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.
Oct 29, 10:25 UTC

Investigating - We are investigating issues with Team Fields, which does not provide existing options to be updated, and also User Picker functionality not working. We will provide updates here soon.
Oct 29, 09:43 UTC