Jira Status

All Systems Operational

About This Site

Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content Operational

Create and edit Operational

Authentication and User Management Operational

Search Operational

Notifications Operational

Administration Operational

Marketplace Operational

Mobile Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 18, 2025

No incidents reported today.

Jun 17, 2025

Child work item panel is not loading intermitently

Resolved - Between 2:12 UTC to 08:45 UTC, we experienced child work item panel not loading intermittently for Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.
Jun 17, 09:31 UTC

Monitoring - We have identified the root cause of the intermittent errors for child work item panel and have mitigated the problem. We are now monitoring closely.
Jun 17, 08:54 UTC

Update - We continue to work on resolving the child work item panel for Jira Work Management, Jira Service Management, and Jira. We have identified the root cause and expect recovery shortly.
Jun 17, 08:21 UTC

Identified - We are investigating reports of intermittent errors for Jira Work Management, Jira Service Management, and Jira Cloud customers for child work item panel. We will provide more details once we identify the root cause.
Jun 17, 08:07 UTC

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

Jira, JWM and JSM Email Automations delays for some users

Resolved - The issues causing delayed emails from Jira have been resolved, and services are functioning normally for all affected users.
Jun 13, 07:11 UTC

Investigating - We are aware of some customers having delays receiving emails from their Jira, JWM and JSM automations. Our team is looking into this issue with urgency and will provide further update when available.
Jun 13, 05:40 UTC

Jun 12, 2025

Jira search impacted by timeouts

Resolved - The team have validated the fix has resolved the issue.
Jun 12, 00:27 UTC

Monitoring - The team has identified a likely root cause and is now monitoring the fix.
Jun 12, 00:17 UTC

Investigating - We’re investigating time-outs affecting some Jira search pages and will share updates here as soon as we know more.
Jun 11, 23:50 UTC

Jun 11, 2025

Some Third Party Apps Unresponsive

Resolved - The Heroku team has now provided an update that this issue should now be resolved.

For any further issues relating to this issue please continue to monitor the updates that are being provided by Heroku on their status page here: https://status.heroku.com/incidents/2822
Jun 11, 06:32 UTC

Monitoring - We understand you’re experiencing issues with your Clockwork app being unresponsive, and we are sorry for any inconvenience this may be causing. The vendor is aware of the issue and is actively working on it. You can stay updated on their progress by visiting their Status page. https://status.herocoders.com/

Heroku is providing updates to this issue on their status page https://status.heroku.com/incidents/2822

Heroku have provided this page as a link for remediation steps on their own support page: https://help.heroku.com/6RBHRPNK/remediation-steps-for-heroku-incident-on-june-10-2025

We recommend subscribing to their alerts, as they host many apps, and any issues could potentially affect other independent providers as well.

We’re keeping a close eye on the situation and will keep you informed of any significant changes.
Jun 11, 02:45 UTC

Jun 10, 2025

Forge invocation errors impacting some instances in Singapore region

Resolved - Between 21:39 UTC on June 09, 2025 and 21:35 UTC on June 10, 2025, we experienced a forge invocation errors impacting a subset of market place apps for some Confluence, Jira Service Management, and Jira, and Atlassian Developer Cloud customers in the Singapore region. The issue has now been resolved and the service is operating normally.

We are actively monitoring this capability.
Jun 10, 22:34 UTC

Investigating - We are investigating an issue impacting a subset of market place apps for some Confluence, Jira Service Management, and Jira, and Atlassian Developer Cloud customers in the Singapore region.
We will provide more details within the next hour.
Jun 10, 21:41 UTC

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

Customers may experience delays receiving emails

Resolved - Between 2025-06-04 14:11 UTC to 20:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass. The issue has been resolved and the service is operating normally.
Jun 4, 20:59 UTC

Investigating - We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas and Compass Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.
Jun 4, 17:17 UTC