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Here we will post updates about Jira Software's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content ? Operational
Create and edit ? Operational
Authentication and User Management Operational
Search ? Operational
Notifications ? Operational
Administration ? Operational
Marketplace ? Operational
Mobile ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2019

No incidents reported today.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019
Resolved - We have deployed a fix to mitigate the issue and have verified that the services have recovered. The issue has been resolved and the service is operating normally.
Jul 17, 05:04 UTC
Identified - Chrome75 was released on 5th June and one particular bug: https://bugs.chromium.org/p/chromium/issues/detail?id=979363 was affecting issue edition from JSW next-gen backlog
Jul 17, 05:03 UTC
Investigating - We are investigating cases of degraded performance for JSW Cloud customers. We will provide more details within the next hour.
Jul 17, 03:06 UTC
Resolved - Between 1:00am Thursday July 11 2019 UTC to Wednesday July 17 2019 UTC, we experienced an import issue for Jira Cloud. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The issue has been resolved and the service is operating normally.
Jul 17, 00:01 UTC
Monitoring - We have identified the root cause of failed Jira imports and have applied the fix. We are now monitoring closely.
Jul 15, 06:55 UTC
Identified - Between 1:00am Thursday July 11 2019 UTC to 1:30am Saturday July 13 2019 UTC, we experienced an import issue for Jira Cloud. We have identified the root cause and we are currently fixing the issue. Should you encounter the same issue, please don't hesitate to contact support so we can provide a workaround.
Jul 13, 05:36 UTC
Jul 16, 2019
Resolved - Between 12:38 AM UTC to 01:22 AM UTC, we experienced an attachment upload issue. The issue has been resolved and the service is operating normally.
Jul 16, 05:40 UTC
Monitoring - We have identified the root cause of the attachment upload issue and have mitigated the problem. We are now monitoring closely.
Jul 16, 01:54 UTC
Investigating - We are investigating an issue with uploading attachments that is impacting some Jira and Confluence Cloud customers. We will provide more details within the next hour.
Jul 16, 01:32 UTC
Jul 15, 2019
Resolved - Between 14:12 UTC to 16:13 UTC, we experienced increased errors rates for Access, Confluence and Jira customers connecting to our US east API endpoints. The issue has been resolved and the service is operating normally.
Jul 15, 17:08 UTC
Investigating - We are investigating an issue with Atlassians API Gateway in US East that is impacting some Access, Jira and Confluence Cloud customers. We will provide more details within the next hour.
Jul 15, 15:42 UTC
Jul 14, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019
Resolved - Between 7:14 UTC to 7:51 UTC, we experienced issues where some JIRA users could not access web UI and saw error when trying to access Jira Software. The issue has been resolved and the service is operating normally.
Jul 8, 10:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 08:38 UTC