All Systems Operational

About This Site

Here we will post updates about Jira Software's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content ? Operational
Create and edit ? Operational
Authentication and User Management Operational
Search ? Operational
Notifications ? Operational
Administration ? Operational
Marketplace ? Operational
Mobile ? Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 25, 2023

No incidents reported today.

Dec 24, 2023

No incidents reported.

Dec 23, 2023

No incidents reported.

Dec 22, 2023

No incidents reported.

Dec 21, 2023

No incidents reported.

Dec 20, 2023

No incidents reported.

Dec 19, 2023
Resolved - It has been resolved. Atlassian's cross product user search is working.
Dec 19, 03:28 UTC
Update - Atlassian's cross product user search service is currently healthy. Searches for users within Atlassian products are working as expected.
We are in the process of investigating the root cause of this incident.

Dec 18, 16:23 UTC
Update - Atlassian's cross product user search service is recovering. Searches for users within Atlassian products are returning to normal.
Dec 18, 16:06 UTC
Update - Atlassian's cross product user search service is recovering. Searches for users within Atlassian products are returning to normal.
Dec 18, 16:02 UTC
Update - Atlassian's cross product user search service is recovering. Searches for users within Atlassian products are returning to normal.
Dec 18, 16:01 UTC
Investigating - We are investigating reports of intermittent errors for Atlassian, Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Align, Jira Product Discovery, Atlas, and Compass Cloud customers. We will provide more details once we identify the root cause.
Dec 18, 15:04 UTC
Dec 18, 2023
Dec 17, 2023

No incidents reported.

Dec 16, 2023

No incidents reported.

Dec 15, 2023

No incidents reported.

Dec 14, 2023

No incidents reported.

Dec 13, 2023
Resolved - 13-Dec-2023 12.30 PM UTC:
Most customers have confirmed that they are no longer facing the issue, we will continue to monitor.

Dec 13, 16:34 UTC
Identified - 13-Dec-2023 12:00 PM UTC:
The incident root cause is currently being investigated and the most likely cause is related to the Jira SSR(Server Side Rendering) Frontend gateway service not being accessible and falling back to an HTML blank page. It is a rare use case that will be mitigated in the next hours by properly handling the falling back logic.

Dec 13, 16:26 UTC
Update - 13-Dec-2023 7.30 AM UTC:
Some customers started reporting that they are no longer facing the issue.

Dec 13, 16:25 UTC
Investigating - 13-Dec-2023 6.40 AM UTC:
We are investigating cases were Jira Software, JSM appears to not be loading correctly for some users in Asia Pacific and Europe region. Customers were greeted with a white screen and black lines.

Dec 13, 16:24 UTC
Dec 12, 2023

No incidents reported.

Dec 11, 2023

No incidents reported.