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Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.
Resolved -
On June 2, 2026, some Jira and Jira Service Management users in the US-East region may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers. Previously delayed automation rules are expected to be completed within 12 hours.
Jun 2, 16:51 UTC
Investigating -
We are actively investigating reports of performance degradation affecting Jira and Jira Software Management customers. Some customers may experiences delays in rule execution. We'll provide an update here within the next hour, or sooner if new information becomes available.
Jun 2, 15:32 UTC
Resolved -
This incident has been resolved. The issue causing degraded performance for Jira Software and Jira Service Management in the EU region has been fully mitigated. We have deployed a fix to prevent recurrence.
If you continue to experience issues, please contact Atlassian Support.
We apologise for the disruption and thank you for your patience.
Jun 1, 13:23 UTC
Monitoring -
We have implemented a fix for the issue causing degraded performance for Jira Software and Jira Service Management in the EU region. The impact has been mitigated, and we are actively monitoring the stability.
Jun 1, 09:07 UTC
Identified -
We have identified an issue causing degraded performance for Jira Software, Jira Work Management, and Jira Service Management in the EU region. affected users may experience 5XX errors when accessing issues, boards, and navigation.
Our engineering team is actively working on a resolution. We will provide an update within the next hour.
Jun 1, 08:06 UTC
Investigating -
We are investigating cases of partial-outage for Jira-software in the EU Region.
We will provide more details within the next hour.
Jun 1, 07:40 UTC
Resolved -
The root cause has been identified and a fix has been applied.
Full service restoration has been completed.
May 20, 14:14 UTC
Identified -
Our teams have identified the root cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if we have any meaningful developments to report.
The impact is limited to new deployments with Forge custom fields on Jira work items, however existing deployments with custom fields are running without any issues.
May 20, 12:06 UTC
Update -
Our teams are actively working on the identifying the root cause and we will provide an update within 3 hours, or sooner if there is any significant progress. Thank you for your patience.
May 20, 11:20 UTC
Investigating -
Users are reporting an issue with Forge custom fields not getting created on Jira work items page, after deploying an application.
Our teams are investigating the issue and more updates will be shared within next 2 hour or sooner.
May 20, 09:17 UTC