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Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

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Administration Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 11, 2026

Degraded performance affecting Jira Software and Jira Service Management
Resolved - On 11 September 2026, Between 07:02 UTC and 07:56 UTC, some Jira Software and Jira Service Management users may have experienced degraded performance and errors when accessing Work Items and Boards.

The issue has now been resolved, and all services are operating normally.
Sep 11, 08:37 UTC
Monitoring - A mitigation has been deployed, and we are observing recovery across Jira Software and Jira Service Management issue views and boards. Our engineering teams are closely monitoring the environment to ensure sustained stability. We will provide another update once full resolution is confirmed or within 60 minutes.
Sep 11, 08:06 UTC
Investigating - We are investigating reports of an issue affecting Jira Software and Jira Service Management. Affected users may experience errors or delays when loading issue views and viewing boards. We are working to identify the root cause and will provide an update as more information becomes available.
Sep 11, 07:46 UTC

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Disrupted JIRA availability in US East
Postmortem - Read details
Sep 10, 18:15 UTC
Resolved - On September 3, 2026, JIRA experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers.
Sep 3, 17:02 UTC
Monitoring - Our teams have taken mitigation steps to reduce the impact and recovery among affected customers began at 16:15 UTC. We continue to investigate the root cause of the issue, and will share additional updates here as more information is available.
Sep 3, 16:35 UTC
Investigating - We are actively investigating reports of a service disruption affecting JIRA customers in US East. We will share updates here as more information is available.
Sep 3, 15:57 UTC

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Degraded performance of JIRA
Resolved - On September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers.
Sep 1, 21:35 UTC
Monitoring - The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.
Sep 1, 21:24 UTC
Update - Our teams continue to work on the mitigation. We will continue to share additional updates here as more information is available.
Sep 1, 20:33 UTC
Identified - We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience forms not working as expected. We will continue to share additional updates here as more information is available.
Sep 1, 18:27 UTC
Investigating - We are actively investigating reports of performance degradation affecting forms functionality. We will share updates here as more information is available.
Sep 1, 17:09 UTC
Jira - Work Item transition failures
Resolved - On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions.

The issue has now been resolved and the service is operating normally for all the customers.
Sep 1, 11:44 UTC
Monitoring - We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor.

We will provide the next update in the next 1 hour, or sooner if there is a material update.
Sep 1, 10:11 UTC
Investigating - We are aware of an issue impacting Jira Work Item transitions. Affected users may experience errors when attempting to transition issues.

Our teams are actively investigating the root cause. We will provide the next update in 60 minutes, or sooner if there is a material update.
Sep 1, 09:12 UTC
Fetching mails from Microsoft accounts producing errors and preventing email based creation of Jira work items
Resolved - We're now seeing full recovery across Atlassian services that have been impacted, and this incident is now resolved.

For those continuing to experience issues relating to this incident we encourage you to please check https://status.cloud.microsoft/ as they continue to provide further updates about additional services.
Sep 1, 05:18 UTC
Monitoring - Jira Incoming Emails are experiencing elevated failures when fetching mail from Microsoft accounts. This affects email-based creation and updates of Jira work items. Users may see 500 internal server errors when email fetch attempts occur.

We are tracking updates from Microsoft and continuing to review the impact. These updates are available publicly via https://status.cloud.microsoft/
Sep 1, 00:47 UTC
Identified - Impact
Aug 31, 18:28 UTC

Aug 31, 2026

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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