Jira Status

Maintenance Notification for Jira and Confluence Platforms (Singapore and Northern California Only)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 2025 - 00:00 UTC

Scheduled - Until the end of May 2025, Atlassian plans to perform maintenance on the infrastructure supporting the Jira and Confluence platforms.

This maintenance will result in a temporary service outage for Free edition users located in Singapore and Northern California, with a total duration of no more than 120 minutes per customer. The maintenance will be performed during regular business hours in the specified regions.

To learn more, please refer to this community post https://community.atlassian.com/forums/Announcement-articles/Upcoming-Maintenance-Notification-for-Jira-and-Confluence/ba-p/2973795#M6870
Mar 18, 2025 00:00 - Jun 1, 2025 00:00 UTC

About This Site

Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content Operational

Create and edit Operational

Authentication and User Management Operational

Search Operational

Notifications Operational

Administration Operational

Marketplace Operational

Mobile Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 18, 2025

Unresolved incident: Maintenance Notification for Jira and Confluence Platforms (Singapore and Northern California Only).

Mar 17, 2025

Service Slowness in Multiple Products

Resolved - Between 09:43 UTC to 15:55 UTC, we experienced delays in automation processing across Confluence, Jira Service Management, and Jira, which was causing rules to appear stuck.

The issue has been resolved and we expect new automations to continue processing without delay.

For automation processes initiated before 15:55 UTC, we anticipate processing to be completed by 08:00 UTC March 18th, 2025. No action is required from users for these automations to be completed.
Mar 17, 22:33 UTC

Monitoring - We have successfully identified and mitigated the issue affecting all automation customers, which was causing rules to appear stuck. New automations should now process as expected without delay.

For automation processes initiated before 15:55 UTC on March 17th, 2025, in Jira, Jira Service Management, and Confluence, execution will continue but may experience delays of up to one day. No action is required from users for these automations to be completed. We are closely monitoring the situation and will provide further updates as more information becomes available.
Mar 17, 16:36 UTC

Investigating - Following our previous update, we continue to experience delays in automation processing across Jira, Jira Service Management, and Confluence. The issue persists, affecting all automation customers and causing rules to appear stuck. Our team is actively working to resolve the situation and restore normal service levels as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available.
Mar 17, 14:19 UTC

Monitoring - We are currently experiencing delays in automation processing across Jira, Jira Service Management, and Confluence due to high traffic. While rules are firing, execution is delayed. Rules triggered in the last 2.5 hours will be processed, but this may take up to a day. New events should process normally following adjustments made at 12:13 PM UTC to prioritize them. We will provide an update in the next hour. Thank you for your patience.
Mar 17, 12:43 UTC

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

Some users are experiencing errors while creating new Jira and Confluence sites

Resolved - On March 14th, 2025, between 09:00 and 19:14 UTC, some customers experienced issues creating new sites.

The errors occurring for some users during new site creation should now be resolved.
Mar 14, 20:46 UTC

Investigating - We are investigating cases of errors for some users creating new sites. We will provide more details within the next hour.
Mar 14, 18:54 UTC

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

Degraded performance detected in Jira, Jira Work Management and Jira Service Management Issue View experience

Resolved - A mitigation for the performance issues has been implemented and this incident is now resolved.
Mar 7, 14:44 UTC

Update - We are continuing to investigate this issue.
Mar 7, 10:08 UTC

Investigating - We are aware of some users experiencing extended load times when attempting to view issues in Jira, Jira Work Management and Jira Service Management.
Our team is investigating this issue.
Mar 7, 05:11 UTC

Jira Platform Connection Errors

Resolved - Our team has been monitoring this issue and can confirm that the errors that were previously occurring have now been resolved.
Mar 7, 05:17 UTC

Monitoring - Our team has implemented a fix for the connection errors that were being experienced across Jira Work Management, Jira Service Management, Jira and Jira Product Discovery Cloud products.
We are continuing to monitor this change to ensure that the issue is mitigated.
Mar 7, 02:40 UTC

Update - Our team is continuing to investigate the issues relating to partial outage being experienced by some customers across Jira Work Management, Jira Service Management, Jira and Jira Product Discovery Cloud products. We will provide an update when more information relating to mitigating the issue is available.
Mar 6, 23:19 UTC

Update - We are continuing to investigate the root cause of the partial outage with that is impacting some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We are applying mitigation to affected customers. We will provide more details within the next hour.
Mar 6, 17:33 UTC

Investigating - We are investigating reports of intermittent errors for some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We will provide more details once we identify the root cause.
Mar 6, 16:26 UTC

Mar 6, 2025

Intermittent issue loading Jira reports for some users

Resolved - Issues related to loading Jira reports should now be resolved.
Mar 6, 00:05 UTC

Investigating - We are aware of an issue currently impacting Jira reports, where intermittently these will not load correctly for users.
Our team is currently investigating this issue.
Mar 5, 23:24 UTC

Mar 5, 2025

Mar 4, 2025

Issues with 403 user authentication errors across Atlassian products

Resolved - We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC.
Users that were already logged in would not have been impacted by this issue.
A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.
Mar 4, 07:31 UTC