Jira Software Status

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 15:00 UTC

Scheduled - We are going to perform urgent database maintenance which will result in a single outage of up to 10 minutes for some Jira Cloud customers.

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Here we will post updates about Jira Software's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content Under Maintenance

Create and edit Under Maintenance

Authentication and User Management Under Maintenance

Search Under Maintenance

Notifications Under Maintenance

Administration Under Maintenance

Marketplace Under Maintenance

Mobile Under Maintenance

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 21, 2019

No incidents reported today.

Sep 19, 2019

No incidents reported.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

Jira and Confluence outages

Resolved - Between 08:20 UTC and 10:00 UTC, we experienced an outage for some Jira and Confluence Cloud customers. The issue has been resolved and the services are operating normally.
Sep 17, 11:53 UTC

Monitoring - We are continuing to monitor the recovery of Jira and Confluence Cloud products.
Sep 17, 11:01 UTC

Identified - We have recovered for most Jira/Confluence Cloud customers impacted by this outage. We are still investigating the impact on Atlassian Access features caused by this outage.
Sep 17, 10:26 UTC

Update - We do not have a root cause for the outages impacting some Jira/Confluence Cloud customers. We are investigating and will post updates within the next hour.
Sep 17, 09:32 UTC

Investigating - We are investigating an issue with outages that are impacting some Jira/Confluence Cloud customers. We will provide more details within the next hour.
Sep 17, 08:24 UTC

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

Issues displaying avatars

Resolved - This incident has been resolved.
Sep 10, 11:45 UTC

Investigating - We are investigating an issue with our avatar storage system that is impacting visibility of avatars across multiple services. We will provide more details as they're discovered.
Sep 10, 10:05 UTC

Emails sent to Jira Cloud mailbox are rejected

Resolved - Between 04:12 UTC to 05:02 UTC, we experienced an issue where emails sent to Jira's mailbox are bounced. It affected Cloud customers that use Jira Service Desk, Jira Core and Jira Software. The issue has been resolved and email processing is operating normally.
Sep 10, 05:14 UTC

Investigating - We are investigating an issue where emails sent to Jira's mailbox are bounced. It affects Cloud customers that use Jira Service Desk and Jira Software. We will provide more details within the next hour.
Sep 10, 04:52 UTC

Jira issue view intermittently unresponsive on Chrome browser

Resolved - Between 01:10 UTC 9th September to 03:00 UTC 10th September, we experienced issues with unresponsive tickets on Jira Software for some users on the Chrome Browser. The issue has been resolved and the service is operating normally.
Sep 10, 03:36 UTC

Identified - We are working to resolve an issue with unresponsive tickets in Jira Software for some users of the Chrome browser. We have identified the root cause and expect recovery shortly.

For anyone who is facing this issue and is looking for an immediate workaround, please go to chrome://flags/#enable-layout-ng on your browser and select Disabled. Alternately, please use Firefox or Safari.
Sep 9, 04:45 UTC

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

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