Some users in us-east-1 region unable to access Jira and JSM.
Monitoring - The issue has now been resolved, and services are operating normally for all affected customers. We will continue to monitor closely to confirm stability.
Feb 05, 2026 - 21:09 UTC
Update - Our teams have restored access for most users in us-east-1 region, and continue to work diligently towards full mitigation.

We will continue to share additional updates here as more information is available.
Feb 05, 2026 - 19:22 UTC
Update - Our team is diligently working on a mitigation, with access being restored for some users in us-east-1 region.

We will continue to share additional updates here as more information is available.
Feb 05, 2026 - 17:35 UTC
Update - We have identified the cause of the issue, and our teams are diligently working on a mitigation. Some users in us-east-1 region might not be able to access JIRA and JSM.

We will continue to share additional updates here as more information is available.
Feb 05, 2026 - 15:39 UTC
Identified - Some users in the us-east-1 region cannot access Jira and JSM.

We have identified the cause and placed Jira and JSM in maintenance mode for the affected sites to expedite resolution.

We will provide update on the progress in next 60 minutes or sooner.
Feb 05, 2026 - 14:40 UTC
Investigating - Some users in us-east-1 region might not be able to access Jira and JSM.
We are aware of this issue and are actively investigating the same.

We will provide update on the progress in next 60 minutes or sooner.
Feb 05, 2026 - 14:13 UTC

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Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content Operational
Create and edit Operational
Authentication and User Management Operational
Search Operational
Notifications Operational
Administration Operational
Marketplace Operational
Mobile Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 5, 2026

Unresolved incident: Some users in us-east-1 region unable to access Jira and JSM..

Feb 4, 2026

No incidents reported.

Feb 3, 2026
Confluence, Jira Mobile and Forge users may experience authentication issues
Resolved - Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.
Feb 3, 10:50 UTC
Update - Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted.
Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner.
Feb 3, 10:24 UTC
Investigating - Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted.
Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner.
Feb 3, 10:19 UTC
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Degraded performance of Jira, JPD, and JSM in eu-west-1
Resolved - On Jan 28, 2026, Jira, Jira Product Discovery, and Jira Service Management users in eu-west-1 region may have experienced delays in viewing recently submitted updates on the web page and/or mobile apps. Updates continued to process successfully during the incident.  There are no actions needed from customers.  The issue has now been resolved, and the service is operating normally for all affected customers.
Jan 28, 19:42 UTC
Update - We are continuing to investigate an issue affecting Jira, Jira Product Discovery, and Jira Service Management. Affected users may experience delayed issue data in some experiences, such as issue view.  We will share updates here in one hour or as more information becomes available.
Jan 28, 18:50 UTC
Identified - We are actively investigating an issue affecting Jira, Jira Product Discovery, and Jira Service Management. Affected users may experience delayed issue data in some experiences, such as issue view.  We will share updates here in one hour or as more information becomes available.
Jan 28, 18:12 UTC
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

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