All Systems Operational

About This Site

Here we will post updates about Jira Software's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content ? Operational
Create and edit ? Operational
Authentication and User Management Operational
Search ? Operational
Notifications ? Operational
Administration ? Operational
Marketplace ? Operational
Mobile ? Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 19, 2021
Resolved - After increasing an internal rate limit, quicksearch user search is back to normal operation. This incident is now resolved.
Oct 19, 11:31 UTC
Investigating - We are investigating reports of intermittent errors for Confluence, Jira Work Management, and Jira Software Cloud customers in Europe.

The impact is that on about 10 percent of requests, quick search - the search bar in the top navigation - is missing users from the search results. Other results like pages, issues, are OK.

We will provide more details once we identify the root cause.
Oct 19, 10:24 UTC
Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021
Resolved - Between 04:32 UTC to 10:38 UTC, we experienced an issue with sending email using Automation for Jira impacting Jira Cloud. The issue has been resolved and the service is operating normally.
Oct 14, 10:48 UTC
Update - We do not have a root cause for the issue with sending email using Automation for Jira impacting Jira Cloud. We are investigating and will post updates once we identify the root cause.
Oct 14, 09:33 UTC
Investigating - We are investigating an issue with sending email using Automation for Jira that is impacting some Jira Cloud customers. We will provide more details within the next hour.
Oct 14, 08:15 UTC
Oct 13, 2021

No incidents reported.

Oct 12, 2021
Resolved - This is a retroactive notification for a resolved incident. Between 14:05 and 14:50 UTC on 2021/10/11, customers with Jira and Confluence Cloud sites hosted in Europe experienced poor performance and timeouts when running user searches. Ecosystem Apps carrying out such searches were affected too.

The issue is now mitigated, and the team will perform a PIR to isolate the root cause and identify actions to avoid repeat incidents.
Oct 12, 00:57 UTC
Oct 11, 2021
Resolved - Between 4:15 UTC to 16:00 UTC, we experienced issues with the fixVersion field in Jira Software. The issue has been resolved and the service is operating normally.
Oct 11, 16:09 UTC
Investigating - We are investigating an issue with unable to select Fix version field that is impacting some Jira Software Cloud customers. We will provide more details within the next hour.
Oct 11, 14:35 UTC
Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021

No incidents reported.

Oct 5, 2021

No incidents reported.