All Systems Operational

About This Site

Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content ? Operational
Create and edit ? Operational
Authentication and User Management Operational
Search ? Operational
Notifications ? Operational
Administration ? Operational
Marketplace ? Operational
Mobile ? Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 7, 2025

No incidents reported today.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Degraded performance and intermittent errors
Resolved - On November 3, 2025, some Confluence, Jira Service Management, and Jira Cloud users may have experienced performance degradation and errors in the Global Automation UI page. Automation executions were not impacted by this incident. The issue has now been resolved, and the service is operating normally for all affected customers.
Nov 3, 18:08 UTC
Update - We are continuing to investigate the cause of degraded performance and intermittent errors impacting Automations and the Automation UI for some Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details in one hour, if not sooner.
Nov 3, 17:15 UTC
Investigating - We are investigating reports of degraded performance and intermittent errors for some Confluence, Jira Service Management, and Jira Cloud customers. We will provide more details in one hour, if not sooner.
Nov 3, 16:11 UTC
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Automation rule conditions order change is affecting customers
Resolved - Confirmed that the incident has been resolved and the automation rules are executing as expected.
Oct 31, 04:26 UTC
Monitoring - The team has identified the root cause and mitigated the issue. We are closely monitoring the rollout of the mitigation.
Oct 31, 03:40 UTC
Identified - We continue to work on resolving the automation rules issue for Jira and Jira Service Management. We have identified the root cause and are working on mitigating the issue.
Oct 31, 03:07 UTC
Investigating - Jira Service Management and Jira products are currently experiencing an issue with their Automation functionality. Customers may find that some rule conditions within Automation are not functioning as expected. Our team is working diligently to identify the cause and implement a resolution. Updates with further information will be sent in 60 minutes.
Oct 31, 02:12 UTC
Oct 30, 2025
Degraded performance of Atlassian cloud sites for some customers
Resolved - Incident has been resolved.
Oct 30, 02:09 UTC
Update - Working with our infrastructure provider, our team has been able to identify specific CDN hardware changes that were rolling out this week, and are expected to be correlated to the performance issues some customers have seen loading pages in Jira and Confluence in specific countries, including Australia, Japan, Germany, Spain, Brazil and the USA.

Our provider has indicated that this rollout has now been halted indefinitely and the rollout reverted, to restore expected levels of service across all impacted countries.

Our network error logging from browser data shows that this mitigation was successful, and we've now received multiple confirmations from previously impacted customers following this change that services have restored.

We sincerely apologize for any inconvenience this has caused. If you are continuing to experience any issues please reach out to Atlassian Support.
Oct 30, 02:08 UTC
Update - Considering the complexity and intermittent nature of this issue. Atlassian team believes that further investigation of this issue is required and we will reach out to some of the impacted customers for specific information.
Based on the above, we shall be able to provide further update in next 24 hours, if not sooner.
Oct 29, 06:58 UTC
Update - Considering the complexity and intermittent nature of this issue. Atlassian team believes that further investigation of this issue is required and we will reach out to some of the impacted customers for specific information.
Based on the above, we shall be able to provide further update in next 24 hours, if not sooner
Oct 29, 06:57 UTC
Investigating - We have reports of some users in Australia seeing degraded performance of Atlassian cloud. Our team is investigating this and we shall keep you informed in next 60 minutes or sooner.
Oct 29, 06:47 UTC
Oct 29, 2025
Oct 28, 2025

No incidents reported.

Oct 27, 2025
Jira Platform Incident - viewIssue and createIssue Service Disruption
Resolved - Between 15:09 UTC to 17:16 UTC, some customers experienced partial outage for Jira Work Management, Jira Service Management, and Jira viewIssue, createIssue and editIssue caused by a faulty code rollout. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The root cause is still being investigated and will be provided in the post incident review. The conditions that cause the errors are being addressed and we're actively working on a permanent fix. The issue has been resolved and the services are operating normally.
Oct 27, 17:50 UTC
Investigating - Impact

Jira Software users are experiencing service degradation in viewIssue and createIssue. This issue affects multiple regions, with noticeable impacts on user functionalities across these experiences. This is potentially affecting Jira Service Management and Jira Work Management.

Next Steps - The team is investigating and further communications will be provided in 60 minutes.
Oct 27, 16:33 UTC
Some users experiencing 'Something went wrong error' message in Jira and JSM
Resolved - Our team identified a problematic feature release that was causing the 'something went wrong' errors to appear within Jira and Jira Service Management.
We disabled the feature that was causing this issue and normal services within Jira and Jira Service Management are now fully restored.
Oct 27, 03:23 UTC
Investigating - We are aware that some customers using Jira Software or Jira Service Management are experiencing issues including 'something went wrong' errors with various functionalities such as viewing boards, issues, and creating issues.
Our team is investigating with urgency and we will provide an update within an hour.
Oct 27, 03:00 UTC
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage