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Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content Operational
Create and edit Operational
Authentication and User Management Operational
Search Operational
Notifications Operational
Administration Operational
Marketplace Operational
Mobile Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 24, 2026

Degraded Performance Viewing Issues and Boards
Resolved - On September 24th 2026, some Jira and JSM users in the US region may have experienced a performance degradation impacting Jira issue creation, issue viewing, and board loading. The issue has now been resolved, and the service is operating normally for all affected customers.
Sep 24, 15:53 UTC
Monitoring - Mitigations have been deployed and we are seeing positive signs of recovery across Jira. Issues viewing work items, loading boards, and creating tickets are subsiding.

We are continuing to monitor system health to ensure full stability and will share our next update within 60 minutes.
Sep 24, 14:58 UTC
Investigating - We continue to investigate the issue impacting Jira issue creation, issue viewing, and board loading.

Our teams remain engaged on identifying a resolution. We will provide the next update in 1 hour, or sooner if there is material progress.
Sep 24, 13:54 UTC
Degraded Performance Accessing Jira
Resolved - On Sept 24th, 2026, between 07:28 to 08:08 UTC, some Jira users may have experienced errors or degraded performance when accessing Jira and viewing issues.

The issue has now been resolved and the service is operating normally for all customers.
Sep 24, 11:46 UTC
Update - We are continuing to closely monitor the situation to ensure full stability across Jira. Recovery signs remain steady.

Our next update will be shared in 60 minutes, or sooner.
Sep 24, 10:34 UTC
Monitoring - We have been tracking an issue impacting Jira where users may have encountered errors or degraded performance accessing Jira and viewing issues.

Mitigations are in place and we are seeing positive signs of recovery. Our teams are continuing to monitor the situation, and we expect to confirm resolution within the next 60 minutes.
Sep 24, 08:52 UTC

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Degraded performance affecting Jira Software and Jira Service Management
Postmortem - Read details
Sep 21, 22:36 UTC
Resolved - On 11 September 2026, Between 07:02 UTC and 07:56 UTC, some Jira Software and Jira Service Management users may have experienced degraded performance and errors when accessing Work Items and Boards.

The issue has now been resolved, and all services are operating normally.
Sep 11, 08:37 UTC
Monitoring - A mitigation has been deployed, and we are observing recovery across Jira Software and Jira Service Management issue views and boards. Our engineering teams are closely monitoring the environment to ensure sustained stability. We will provide another update once full resolution is confirmed or within 60 minutes.
Sep 11, 08:06 UTC
Investigating - We are investigating reports of an issue affecting Jira Software and Jira Service Management. Affected users may experience errors or delays when loading issue views and viewing boards. We are working to identify the root cause and will provide an update as more information becomes available.
Sep 11, 07:46 UTC

Sep 10, 2026

No incidents reported.

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