Jira Status

Identified - We are investigating an issue with Sprint field is not visible in issue view. Issue search / filters are showing empty for the sprint field cell for all Jira Software customers. We have identified the root cause and expect recovery shortly.
Apr 18, 2025 - 04:21 UTC

Maintenance Notification for Jira and Confluence Platforms (Singapore and Northern California Only)

Update - We understand some customers may have questions regarding the ongoing maintenance for Jira and Confluence. To clarify, the current maintenance impacting Free edition users in Singapore and Northern California during regular business hours does not affect Standard, Premium, or Enterprise customers.
For all Standard, Premium, and Enterprise customers in all regions, Atlassian will continue to utilize established maintenance windows for any infrastructure maintenance activities.
Apr 15, 2025 - 08:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 2025 - 00:00 UTC

Scheduled - Until the end of May 2025, Atlassian plans to perform maintenance on the infrastructure supporting the Jira and Confluence platforms.

This maintenance will result in a temporary service outage for Free edition users located in Singapore and Northern California, with a total duration of no more than 120 minutes per customer. The maintenance will be performed during regular business hours in the specified regions.

To learn more, please refer to this community post https://community.atlassian.com/forums/Announcement-articles/Upcoming-Maintenance-Notification-for-Jira-and-Confluence/ba-p/2973795#M6870
Mar 18, 2025 00:00 - Jun 1, 2025 00:00 UTC

About This Site

Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content Operational

Create and edit Operational

Authentication and User Management Operational

Search Degraded Performance

Notifications Operational

Administration Operational

Marketplace Operational

Mobile Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 18, 2025

Unresolved incident: Jira Software sprint field not visible.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

Users experiencing issues loading some Dashboard widgets in Jira

Resolved - Between 3:30 UTC to 23:00 UTC April 16, 2025, we experienced an issue with loading certain Jira Dashboard widgets for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. The issue has been resolved and the service is operating normally.
Apr 16, 22:57 UTC

Update - We continue to work on resolving the issue with loading certain Jira Dashboard widgets for for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have identified the root cause and are currently deploying fixes. We expect to complete the deployments by 23:00 UTC.
Apr 16, 22:21 UTC

Update - We continue to work on resolving the issue with loading certain Jira Dashboard widgets for for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have identified the root cause and expect recovery shortly. We will provide another update at 22:00 UTC.
Apr 16, 19:03 UTC

Update - We continue to work on resolving the issue with loading certain Jira Dashboard widgets for for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. We have identified the root cause and expect recovery shortly. We will provide another update at 22:00 UTC.
Apr 16, 19:02 UTC

Identified - We continue to work on resolving the issue with loading certain Jira Dashboard widgets for Jira Work Management, Jira Service Management, and Jira Product Discovery. We have identified the root cause and expect recovery shortly. We will provide another update at 19:00 UTC.
Apr 16, 16:48 UTC

Update - We are continuing to investigate this issue.
Apr 16, 08:12 UTC

Investigating - We are aware of users experiencing issues attempting to load Jira Dashboard widgets. Our team is investigating this issue with urgency.
Apr 16, 06:59 UTC

Error loading objects for Assets in JSM and Jira for some regions

Resolved - Our team has identified the issue causing problems with Assets loading within JSM and Jira and applied a fix. Assets are now functioning as expected across our products.
Apr 16, 01:05 UTC

Update - We are aware of some users experiencing an error such as 'there is a problem loading the objects' when attempting to view Assets in JSM and Jira. Our team is looking into this issue with urgency.
Apr 16, 00:23 UTC

Investigating - We are aware of some users in some regions experiencing an error such as 'there is a problem loading the objects' when attempting to view Assets in Jira. Our team is looking into this issue with urgency.
Apr 16, 00:10 UTC

Apr 15, 2025

Unresolved incident: Maintenance Notification for Jira and Confluence Platforms (Singapore and Northern California Only).

Apr 14, 2025

Issues loading Administration across Atlassian Products

Resolved - Between 00:00 UTC to 01:05 UTC 14 April, users attempting to load the Administration page for Atlassian products. The issue has been resolved and the service is operating normally.
Apr 14, 01:33 UTC

Investigating - We are aware of an issue where users attempting to load the Administration page are instead seeing a blank page. Our team is investigating with urgency and will provide further update as soon as possible.
Apr 14, 00:37 UTC

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025

Issues accessing Jira and Confluence in some regions

Resolved - We identified a temporary access issue affecting some customers using several Atlassian Cloud products. All affected products are now back online, and no further impacts have been observed. We apologize for any inconvenience this may have caused.
Apr 4, 13:14 UTC

Update - Our systems are stable, and no recurrences have been observed. We will continue to monitor closely and provide updates as they become available.
Apr 4, 07:55 UTC

Monitoring - We have identified the root cause of the access issues and have mitigated the problem. We are now monitoring this closely and will resolve this incident within the next hour.
Apr 4, 06:37 UTC

Update - For customers that are currently experiencing issues accessing their Jira and Confluence sites, you are able to add /wiki/ to the end of your site name in order to continuing accessing Confluence. For example: https://site.atlassian.net/wiki/
Our team is continuing to investigate an issue impacting Jira sites with urgency.
Apr 4, 05:52 UTC

Investigating - We are aware that some customers are experiencing issues when attempting to load their Jira sites. Our team is investigating this issue with urgency and we will provide an update when more information is available.
Apr 4, 05:44 UTC