Identified - Jira Migration is currently experiencing issues for some tenants with data residency requirements. Our team has identified the root cause and is actively working on a solution. We will provide an update as soon as the issue is resolved.
Oct 24, 2024 - 21:05 UTC
Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.
Resolved -
Between 2024-10-23, 15:09 UTC and 2024-10-23, 17:06 UTC, we identified an issue that affected tenant provisioning and user management actions at Atlassian Cloud, causing a delay in performing actions related to these two topics. We have identified the root cause and the issue has been mitigated.
Oct 23, 17:49 UTC
Resolved -
Between 22-Oct 09:00 AM UTC to 22-Oct 14:18 PM UTC, we experienced intermittent errors for Jira Cloud products. The issue has been resolved and the service is operating normally.
Oct 22, 15:04 UTC
Identified -
We continue to work on resolving the intermittent errors for Jira Cloud products. We have identified the root cause and expect full recovery shortly.
Oct 22, 13:57 UTC
Investigating -
We are investigating reports of intermittent 'Too many requests or errors' messages showing up for some Jira Cloud customers. Once we identify the root cause, we will provide more details.
Oct 22, 12:58 UTC
Resolved -
Between 21-Oct 23:10 UTC and 22-Oct 03:30 UTC, some customers were not able to view boards containing multiple projects. Fix has been performed and the service is now operating normally.
Oct 22, 05:07 UTC
Monitoring -
We received reports from some customers where they are not able to view boards containing multiple projects. We have performed the fix and we are now monitoring the situation.
Oct 22, 03:39 UTC
Resolved -
We experienced availability issues limited to a specific instance in AMER, resulting in Jira being temporarily unavailable. The issue began at 18:58 CET and was restored at 19:59 CET. All services are now fully operational
Oct 18, 18:27 UTC
Resolved -
Between 2024-10-18 05:40 UTC-7 to 2024-10-18 08:40 UTC-7, we experienced an outage affecting user/group memberships in AdminHub for Confluence, Jira Work Management, Jira Service Management, Jira, and Guard. The issue has been resolved and the service is operating normally.
Oct 18, 17:38 UTC
Identified -
We have received reports of intermittent errors for some Cloud customers, specifically admins who are unable to see group memberships in AdminHub. We have identified the root cause and expect recovery shortly.
Oct 18, 14:09 UTC
Resolved -
Between 2300 14 October to 0200 16 October, we experienced an outage affecting Team Managed Project creation for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. The issue has been resolved and the service is operating normally.
Oct 16, 03:09 UTC
Investigating -
Some customers are getting an error when trying to create team-managed Jira projects (Jira, Jira Work Management, Jira Service Management, Jira Product Discovery). We are currently investigating this and we will continue to share further updates.
Oct 16, 02:04 UTC
