Jira Software Status

All Systems Operational

About This Site

Here we will post updates about Jira Software's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content Operational

Create and edit Operational

Authentication and User Management Operational

Search Operational

Notifications Operational

Administration Operational

Marketplace Operational

Mobile Operational

Purchasing & Licensing Operational

Signup Operational

Automation for Jira Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 7, 2022

No incidents reported today.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

Some Jira sub-task creations failing when using custom validators

Resolved - Between 2022-08-03 00:37 UTC to 2022-08-05 02:52 UTC, some sub-task creations were failing when custom validators were in use for Jira Work Management and Jira Software. The issue has been resolved and the service is operating normally.
Aug 5, 03:41 UTC

Identified - We are investigating reports of some sub-task creations failing when custom validators are in use, for some Jira Work Management and Jira Software Cloud customers. We will provide more details once we identify the root cause.
Aug 5, 03:23 UTC

Aug 4, 2022

No incidents reported.

Aug 3, 2022

Errors navigating products, logging in, and logging out

Resolved - Between 03/Aug/22 15:20 UTC to 03/Aug/22 17:47 UTC, some customers experienced errors using Atlassian products, including errors while logging in or being forcibly logged out. The root cause was a DNS service deployment in US East region, which caused widespread DNS lookup errors for a variety of Atlassian services including authentication services. We have rolled back the change to mitigate the issue and have verified that the authentication services have recovered. The issue has been resolved and Atlassian services are operating normally.
Aug 3, 19:57 UTC

Degraded Forge App Rendering

Resolved - Between 8:00 UTC to 16:00 UTC /time varies between regions/ some customers experienced Forge apps failures - missing modules, degraded performance or rendering issues. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The issue has been resolved and the service is operating normally.
Aug 3, 18:41 UTC

Monitoring - We have mitigated the problem that resulted in Forge app rendering failures or modules not being present and degraded performance. We are now monitoring closely.
Aug 3, 17:56 UTC

Identified - The incident response team has identified the root cause of the failure and is working on bringing the services back to fully operational.
Aug 3, 16:05 UTC

Update - Forge modules may be slow to load or disappear completely for some time.
At this moment we managed to isolate the impact to us-east customers.
We are working on fix to fully recover the system.
Aug 3, 15:52 UTC

Investigating - We are investigating cases of degraded performance for some Confluence, Jira Work Management, Jira Service Management, Jira Software, and Compass Cloud customers. Forge apps may be slower to load or occasionally fail to load.
Aug 3, 12:09 UTC

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.

Jul 25, 2022

No incidents reported.

Jul 24, 2022

No incidents reported.