Xray Testing board fails to load
Incident
Report for Jira
Resolved
Xray team after deep dive on their end have confirmed to Atlassian that the cause of the this issue is at their end and they are working on fixing the same.
With this update from Xray team, Atlassian is considering this issue closed since there is no issue at Atlassian end.
With this update from Xray team, Atlassian is considering this issue closed since there is no issue at Atlassian end.
Identified
Xray team after deep dive on their end have confirmed to Atlassian that the cause of the this issue is at their end and they are working on fixing the same.
Update
We have not identified any changes on the Atlassian side that would have caused this issue as of now. We are working with The XRay team to identify the root cause of the issue.
Next Steps
We are in contact with the XRay team and continuing to investigate and monitor the situation. We will share updates here as more information becomes available.
Next Steps
We are in contact with the XRay team and continuing to investigate and monitor the situation. We will share updates here as more information becomes available.
Update
We have not identified any changes on the Atlassian side that would have caused this issue as of now. We are working with The XRay team to identify the root cause of the issue.
Next Steps
We are in contact with the XRay team and continuing to investigate and monitor the situation. We will share updates here as more information becomes available.
Next Steps
We are in contact with the XRay team and continuing to investigate and monitor the situation. We will share updates here as more information becomes available.
Investigating
Jira users are experiencing an issue where the Xray Testing board fails to load when accessed, resulting in an error. This disruption may cause temporary inconvenience in accessing certain functionalities associated with the Xray Testing board.
Atlassian team has reached out to the Xray team to align on the next steps towards investigation and resolution.
Atlassian team has reached out to the Xray team to align on the next steps towards investigation and resolution.
This incident affected: Marketplace.