Significant degradation in search with the majority of requests failing

Incident Report for Jira

Resolved

Between 07:30 UTC to 09:42 UTC, we experienced degradation of search performance for some of the Jira Software cloud customers. The issue has been resolved and the service is operating normally.
Posted May 20, 2022 - 03:29 UTC

Monitoring

We have identified an incident that has caused the degradation of search performance for some of the Jira Software Cloud customers and have mitigated the problem. We are now monitoring closely.
Posted May 19, 2022 - 09:45 UTC
This incident affected: Search.