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We're now seeing full recovery across Atlassian services that have been impacted, and this incident is now resolved.
For those continuing to experience issues relating to this incident we encourage you to please check https://status.cloud.microsoft/ as they continue to provide further updates about additional services.
Posted Sep 01, 2026 - 05:18 UTC
Monitoring
Jira Incoming Emails are experiencing elevated failures when fetching mail from Microsoft accounts. This affects email-based creation and updates of Jira work items. Users may see 500 internal server errors when email fetch attempts occur.
We are tracking updates from Microsoft and continuing to review the impact. These updates are available publicly via https://status.cloud.microsoft/
Posted Sep 01, 2026 - 00:47 UTC
Identified
Impact
Posted Aug 31, 2026 - 18:28 UTC
This incident affected: Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, and Automation for Jira.
