Increased latency in the EU region

Incident Report for Jira Software

Resolved

Between 8:00 UTC to 9:15 UTC 3rd of February 2023, we experienced increased latency in EU region for Jira Software. The issue has been resolved and the service is operating normally.

Posted Feb 06, 2023 - 06:57 UTC

Monitoring

We have identified the root cause of the increased latency and have mitigated the problem. We are now monitoring closely.

Posted Feb 03, 2023 - 09:31 UTC

Investigating

We are investigating cases of degraded performance for Jira Software Cloud customers in EU region. We will provide more details within the next hour.

Posted Feb 03, 2023 - 09:15 UTC