Degraded performance of Jira and JSM automations in US East

Incident Report for Jira

Resolved

On June 2, 2026, some Jira and Jira Service Management users in the US-East region may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers. Previously delayed automation rules are expected to be completed within 12 hours.
Posted Jun 02, 2026 - 16:51 UTC

Investigating

We are actively investigating reports of performance degradation affecting Jira and Jira Software Management customers. Some customers may experiences delays in rule execution. We'll provide an update here within the next hour, or sooner if new information becomes available.
Posted Jun 02, 2026 - 15:32 UTC
This incident affected: Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, and Automation for Jira.