For Jira-software viewIssues and viewBoard are degraded

Incident Report for Jira

Resolved

This incident has been resolved. The issue causing degraded performance for Jira Software and Jira Service Management in the EU region has been fully mitigated. We have deployed a fix to prevent recurrence.

If you continue to experience issues, please contact Atlassian Support.

We apologise for the disruption and thank you for your patience.
Posted Jun 01, 2026 - 13:23 UTC

Monitoring

We have implemented a fix for the issue causing degraded performance for Jira Software and Jira Service Management in the EU region. The impact has been mitigated, and we are actively monitoring the stability.
Posted Jun 01, 2026 - 09:07 UTC

Identified

We have identified an issue causing degraded performance for Jira Software, Jira Work Management, and Jira Service Management in the EU region. affected users may experience 5XX errors when accessing issues, boards, and navigation.

Our engineering team is actively working on a resolution. We will provide an update within the next hour.
Posted Jun 01, 2026 - 08:06 UTC

Investigating

We are investigating cases of partial-outage for Jira-software in the EU Region.

We will provide more details within the next hour.
Posted Jun 01, 2026 - 07:40 UTC
This incident affected: Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, and Automation for Jira.