Jira Cloud users experiencing outages

Incident Report for Jira Software

Resolved

Between 09:43 AM UTC to 02.00 PM UTC, we experienced outages for some Jira Cloud users. The issue has been resolved and the service is operating normally.

Posted May 16, 2019 - 14:21 UTC

Identified

Some Jira Cloud users are still impacted. We've identified the cause of the issue and are working on a fix.

Posted May 16, 2019 - 10:56 UTC

Monitoring

We have mitigated the problem and we are now monitoring closely.

Posted May 16, 2019 - 10:18 UTC

Investigating

We are investigating an outage that is impacting some Jira Cloud customers. We will provide more details within the next hour.

Posted May 16, 2019 - 09:43 UTC