Issues accessing Jira and Confluence in some regions
Incident
Report for Jira
Resolved
We identified a temporary access issue affecting some customers using several Atlassian Cloud products. All affected products are now back online, and no further impacts have been observed. We apologize for any inconvenience this may have caused.
Update
Our systems are stable, and no recurrences have been observed. We will continue to monitor closely and provide updates as they become available.
Monitoring
We have identified the root cause of the access issues and have mitigated the problem. We are now monitoring this closely and will resolve this incident within the next hour.
Update
For customers that are currently experiencing issues accessing their Jira and Confluence sites, you are able to add /wiki/ to the end of your site name in order to continuing accessing Confluence. For example: https://site.atlassian.net/wiki/
Our team is continuing to investigate an issue impacting Jira sites with urgency.
Our team is continuing to investigate an issue impacting Jira sites with urgency.
Investigating
We are aware that some customers are experiencing issues when attempting to load their Jira sites. Our team is investigating this issue with urgency and we will provide an update when more information is available.
This incident affected: Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, and Automation for Jira.