Issues loading Jira pages for some users

Incident Report for Jira

Resolved

Our team identified an issue that was intermittently causing pages to load as blank for some users between 00:22 UTC and 01:45 UTC. Our team has now deployed a fix and this issue is resolved. We apologise for any inconvenience caused by this issue.

Posted Jul 15, 2025 - 02:00 UTC

Investigating

We are aware of some users experiencing errors when attempting to load pages within Jira such as Your Work, Projects and Settings. Our team is investigating with urgency and we will provide an update as soon as possible.

Posted Jul 15, 2025 - 01:26 UTC

This incident affected: Viewing content.