Jira is slow or inaccessible for some users

Incident Report for Jira

Resolved

All affected products are now back online and no further impact has been observed.

Posted Feb 03, 2025 - 12:52 UTC

Update

We are continuing to investigate this issue.

Posted Feb 03, 2025 - 11:27 UTC

Investigating

We are investigating issues with slowness and unavailability for some users in Jira and will provide updates here soon.

Posted Feb 03, 2025 - 10:15 UTC

This incident affected: Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, and Automation for Jira.