Login issues with Atlassian Access
Incident
Report for Jira
Resolved
Between 00:00 UTC to 12:00 UTC, we experienced an issue Access and OAuth issues, that has extended to affect customers ability to add Atlassian products and add-ons. The issue has now been resolved and the service is operating normally.
Update
We have identified the root cause of the Access and OAuth issues, that has extended to affect customers ability to add Atlassian products and add-ons. We have mitigated the problem. We are now monitoring closely.
Update
We have identified the root cause of the Access and OAuth issues, that extends to affect customers ability to add Atlassian products and add-ons. We are now monitoring closely.
Monitoring
We have identified the root cause of the Access and OAuth issues. We have since mitigated the problem. We are now monitoring closely.
Identified
We continue to work on resolving the issue with Atlassian Access. We have identified the root cause and working on the fix.
Update
We have detected that the issue also impacts any access using Atlassian Cloud Mobile applications and any service that uses OAuth including plugins and 3rd party apps.
Update
We are actively investigating login issues for Atlassian Access. We will post more information here within the next hour.
Investigating
We are investigating an issue with authentication that is impacting Atlassian Access customers. We will provide more details within the next hour.