Jira Cloud products experiencing elevated error rates for cloud customers

Incident Report for Jira

Resolved

Between 12:35 UTC to 14:50 UTC, we experienced elevated error rates for some operations. The issue has been resolved and the service is operating normally.
Posted Dec 22, 2021 - 15:45 UTC

Update

We are continuing to investigate this issue.
Posted Dec 22, 2021 - 13:10 UTC

Investigating

We are investigating cases of degraded performance for Jira Work Management, Jira Software and Jira Service Management Cloud customers. We will provide more details within the next hour.
Posted Dec 22, 2021 - 13:08 UTC