Jira Software users experienced degraded performance affecting their ability to view issues and boards. Users may have encountered an error or slowdown during this time.
Current Status
The situation is currently mitigated due to actions taken on the affected systems, leading to a stabilization of services.
Next Steps
The team is actively monitoring the systems.
Posted Dec 01, 2025 - 18:26 UTC
Update
We are still investigating an issue with functionality that is mainly affected by Sandboxes and impacting some Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within 2 hours.
Posted Dec 01, 2025 - 18:26 UTC
Update
We are still investigating an issue with functionality that is mainly affected by Sandboxes and impacting some Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within 2 hours.
Posted Dec 01, 2025 - 17:30 UTC
Update
We are still investigating an issue with functionality that is mainly affected by Sandboxes and impacting some Jira Work Management, Jira Service Management, and Jira Cloud customers. We will provide more details within 2 hours.
Posted Dec 01, 2025 - 17:26 UTC
Investigating
We are investigating an incident affecting Jira Work Management, Jira, and Jira Service Management. We will provide updates via Statuspage shortly.
The ability to view issues and boards is experiencing degraded performance for some users. Customers may notice a slowdown in accessing these functionalities.
Posted Dec 01, 2025 - 17:25 UTC
This incident affected: Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, and Automation for Jira.