Performance issue affecting some Jira cloud instances

Incident Report for Jira

Resolved

Between 08:11 UTC to 11:21 UTC, some Jira cloud customers were experiencing performance degradation making the product unusable. Impact was mitigated by increasing RDS storage. The issue has been resolved and the service is operating normally.

Posted Oct 27, 2021 - 13:03 UTC

Update

We are continuing to investigate this issue.

Posted Oct 27, 2021 - 11:59 UTC

Investigating

We are currently investigating a performance related issue that is affecting some Jira cloud instances which is degrading its capabilities making the product unusable.

Posted Oct 27, 2021 - 11:59 UTC