We are still investigating the recurring issue where Google Workspace is intermittently deleting groups from Atlassian Sites. This incident impacts the permissions and access to products. Our team is actively engaged in determining the cause of these erroneous deletions by Google Workspace integration and is working on a solution to prevent any future occurrences.
We identified a reoccurrence with Google Workspace sporadically removing groups from instances. This affects permissions and access to product instances. Our team is working to restore Google's incorrectly deleted settings and prevent further occurrences.
In case you are affected and need restoration, contact Atlassian Support.
Posted Aug 15, 2023 - 17:57 UTC
Updating affected components
Posted Aug 15, 2023 - 13:01 UTC
Confluence and Jira customers should no longer face any issues in accessing their Atlassian Sites.
We are actively investigating the root cause of the problem to provide a permanent fix.
Posted Aug 15, 2023 - 12:59 UTC
Update: highlighting affected components
Posted Aug 15, 2023 - 10:47 UTC
We're addressing an issue causing sporadic removal of synced groups from Cloud sites in Google Workspace. This is affecting permissions and access to projects.
Our team is working to restore settings and prevent further occurrences. This is a recurrence of the issue reported on August 10, 2023.
Apologies for any inconvenience.
Posted Aug 15, 2023 - 10:46 UTC
This incident affected: Authentication and User Management.