Jira Users Receiving HTTP 500 Errors

Incident Report for Jira

Resolved

Between 13:30 UTC to 14:05 UTC, we experienced a partial service outage in the US region for Jira Cloud products. The issue has been resolved and the service is operating normally.
Posted May 10, 2019 - 14:36 UTC

Update

We are continuing to investigate this issue.
Posted May 10, 2019 - 14:28 UTC

Investigating

We are investigating an issue with Jira Cloud that is impacting some of our Atlassian Cloud customers. We will provide more details within the next hour.
Posted May 10, 2019 - 14:10 UTC
This incident affected: Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, and Mobile.
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