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We have resolved product activations, and all customers should have access to instances that were activated during the incident. If you are still having problems retrying the affected operation should succeed.
Posted Mar 22, 2019 - 01:17 UTC
Monitoring
We have had an incident yesterday affecting purchase and activation of Atlassian Cloud products, during which, any attempts to create new Cloud instances, or add new products to cloud instances would have remained broken.
We have now fixed this. There is currently no ongoing problem creating Clouds or activating products, and for customers affected it should be enough to retry their operation.
Posted Mar 21, 2019 - 12:38 UTC
Investigating
We have an ongoing problem preventing purchase and activation of Atlassian Cloud products and add-ons. Our team is actively engaged to resolve this issue and restore service.
Please watch this incident on StatusPage for updates.
