Users unable to drag and drop issues in board's backlog

Incident Report for Jira

Resolved

Between 22:00 UTC 2021-07-08 to 03:15 UTC 2021-07-09, we experienced an issue with the board's backlog for Jira Software Cloud. The issue has been resolved and the service is operating normally.

Posted Jul 09, 2021 - 04:03 UTC

Identified

We continue to work on resolving the issue. We have identified the root cause and working on a fix.

Posted Jul 09, 2021 - 01:19 UTC

Investigating

We are investigating an issue with moving issues in the backlog that is impacting some Jira Software Cloud customers. We will provide more details within the next hour.

Posted Jul 09, 2021 - 00:55 UTC

This incident affected: Create and edit.