Email notifications displaying "Invalid User" as sender

Incident Report for Jira

Resolved

This incident has been resolved.
Posted Jul 03, 2019 - 23:02 UTC

Update

We have investigated this issue and found that this is a graphical bug and is not be impacting email notification functionality as such we a resolving this incident, however we are now tracking this under this bug ticket: https://jira.atlassian.com/browse/JRACLOUD-72386
Posted Jul 02, 2019 - 10:21 UTC

Investigating

We are investigating an issue with email notifications where the sender is displaying as "Invalid User" in the email "From" field. That is impacting some Jira Cloud customers. We will provide more details within the next hour.
Posted Jul 02, 2019 - 08:54 UTC
This incident affected: Notifications.