Disrupted create and view issue for some customers

Incident Report for Jira

Resolved

The service disruption has been fully resolved, and services are now operating normally for all impacted customers.
Posted Jan 12, 2026 - 23:45 UTC

Monitoring

The issue has been resolved and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability.
Posted Jan 12, 2026 - 19:26 UTC

Update

Our teams are continuing to actively investigate reports of a partial service disruption affecting Jira create issue, issue view, view board, and edit issue for some customers. We'll share updates here in one hour or as more information is available.
Posted Jan 12, 2026 - 19:26 UTC

Update

Our teams are continuing to actively investigate reports of a partial service disruption affecting Jira create issue, issue view, view board, and edit issue for some customers. We'll share updates here in one hour or as more information is available.
Posted Jan 12, 2026 - 18:23 UTC

Update

We are continuing to actively investigate reports of a partial service disruption affecting Jira create issue, issue view, view board, and edit issue for some customers. We'll share updates here in one hour or as more information is available.
Posted Jan 12, 2026 - 18:23 UTC

Investigating

We are actively investigating reports of a partial service disruption affecting Jira create, view, view board, and edit issue for some customers. We'll share updates here as more information is available.
Posted Jan 12, 2026 - 18:23 UTC
This incident affected: Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, and Automation for Jira.