500 errors when accessing Jira
Incident Report for Jira Software
Between 2020-10-09 05:00 UTC to 2020-10-09 09:43 UTC, we experienced access issues for Jira. The issue has been resolved and the service is operating normally.
Posted Oct 09, 2020 - 11:40 UTC
We have identified the root cause of the access issues with Jira and have mitigated the problem. We are now monitoring closely.
Posted Oct 09, 2020 - 10:12 UTC
We continue to work on restoring the access for Jira. We have identified the root cause and expect recovery shortly.
Posted Oct 09, 2020 - 08:46 UTC
We are investigating an issue where access to Jira is impacted for some Jira Cloud customers. We will provide more details within the next hour.
Posted Oct 09, 2020 - 07:42 UTC