Intermittent errors retrieving user details in Jira
Incident Report for Jira Software
Changes made to infrastructure has been. successful in resolving the incident.
Posted Aug 02, 2019 - 14:52 UTC
We have deployed a potential fix and are monitoring the results.
Posted Aug 02, 2019 - 06:08 UTC
We continue to work on resolving the issues retrieving user details in Jira. We have identified the root cause and expect recovery shortly.
Posted Aug 01, 2019 - 15:58 UTC
We are continuing to investigate this issue.
Posted Aug 01, 2019 - 15:33 UTC
We are investigating reports of intermittent errors for Jira Cloud customers. We will provide more details once we identify the root cause.
Posted Aug 01, 2019 - 15:20 UTC
This incident affected: Viewing content and Notifications.