Incident Report for Jira Software
Between 00:00 UTC to 06:50 UTC, we experienced a failure for the provisioning for some new customers for Confluence and Jira Software. The issue has been resolved and the service is operating normally.
Posted Jul 18, 2022 - 07:02 UTC
The new customers whose provisioning failed are being re-provisioned now. That is expected to be completed in 90 minutes.
Posted Jul 18, 2022 - 06:33 UTC
We continue to work on resolving the customer provisioning for Confluence and Jira Software. We have identified the root cause and are working on recovery for the affected customers.
Posted Jul 18, 2022 - 03:27 UTC
We are investigating an issue with new customer provisioning that is impacting some new Confluence and Jira Software Cloud customers. We will provide more details within the next hour.
Posted Jul 18, 2022 - 02:16 UTC
This incident affected: Signup.