Jira and Confluence Outage

Incident Report for Jira Software

Resolved

Between 03:15 UTC to 04:30 UTC, we experienced service outage for Jira and Confluence Cloud. The issue has been resolved and the service is operating normally.

Posted May 27, 2019 - 05:21 UTC

Monitoring

We have identified the root cause and have mitigated the problem. We are now monitoring closely.

Posted May 27, 2019 - 04:47 UTC

Investigating

We are investigating an issue that is currently impacting some Jira and Confluence Cloud customers. We will provide more details within the next hour.

Posted May 27, 2019 - 04:16 UTC

This incident affected: Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, and Mobile.