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Our team actively investigated the incident impacting Jira, and immediately identified the root cause and implemented steps to restore the affected services.
Posted Oct 03, 2025 - 10:13 UTC
Monitoring
Atlassian team has taken steps to mitigate recurrence of this issue and monitoring progress.
Posted Oct 03, 2025 - 10:10 UTC
Identified
The incident response team has identified the root cause and taking steps to restore the affected services. Further updates will be communicated within the next 2 hours, or sooner if significant progress is made.
Posted Oct 03, 2025 - 09:36 UTC
Update
The incident response team has identified the root cause and taking steps to restore the affected services. Further updates will be communicated within the next 2 hours, or sooner if significant progress is made.
Posted Oct 03, 2025 - 09:34 UTC
Investigating
Customers are experiencing issues with Jira when working on issues encountering Error code Hash 4G7N40
