Atlassian Cloud experiencing intermittent errors

Incident Report for Jira Software

Resolved

Between 15:00 UTC to 19:00 UTC, we experienced intermittent for Atlassian Cloud. The issue has been resolved and the service is operating normally.

Posted Jun 24, 2019 - 22:04 UTC

Monitoring

We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring closely.

Posted Jun 24, 2019 - 19:35 UTC

Identified

We are continuing to work on resolving the intermittent errors for Atlassian Cloud. We have identified the root cause and are working towards a full recovery.

Posted Jun 24, 2019 - 18:16 UTC

Investigating

We are investigating an issue with intermittent errors that are impacting some Atlassian Cloud customers. We will provide more details within the next hour.

Posted Jun 24, 2019 - 16:22 UTC