Unable to start or complete sprint due to 'Internal Server Error'

Incident Report for Jira Software

Resolved

Between 2023-03-03 15:11 UTC to 2023-03-06 08:27 UTC, some customers experienced the inability to start or complete sprints for Jira Software. The issue has been resolved and the service is operating normally.

Posted Mar 06, 2023 - 08:57 UTC

Identified

We have identified the cause of the error when starting or completing sprints for Jira Software Cloud customers. We have identified the root cause and expect recovery shortly.

Posted Mar 06, 2023 - 04:34 UTC

This incident affected: Create and edit.