Issue with dev info sync from Bitbucket and GitHub

Incident Report for Jira

Resolved

Syncing times for development information have returned to normal - we have scaled up systems to clear the backlog and will continue monitoring

Posted 6 months ago. Oct 04, 2024 - 02:35 UTC

Update

We are aware of delays in syncing development information (from Bitbucket, Github, Gitlab) where information may take up to an hour to appear in Jira.
We are scaling up our services to deal with the load and reduce processing times.
Backfilling for Github (and Bitbucket) are impacted with sync times of up to 20 hours - but new commits, branches, prs should sync within 1 hour.

Posted 6 months ago. Oct 02, 2024 - 21:20 UTC

Investigating

Development Info takes hours time to sync data from Bitbucket to Jira.

Posted 6 months ago. Oct 02, 2024 - 18:13 UTC

This incident affected: Viewing content.