Unable to scroll in Jira issue view and unable to load Jira Service Desk's queue for some Jira Cloud customers

Incident Report for Jira

Resolved

Between 10:00 AM UTC to 02.00 PM UTC, we experienced scrolling problem in Jira issue view and Jira Service Desk's queue loading issue for Jira Cloud. The issue has been resolved and the service is operating normally.
Posted Feb 19, 2019 - 14:53 UTC

Monitoring

We have identified the cause for the scrolling problem in Jira issue view and Jira Service Desk's queue loading issue. We have mitigated the problem and we are now monitoring closely
Posted Feb 19, 2019 - 13:20 UTC

Investigating

We are investigating an issue with scrolling in Jira issue view and unable to load Jira Service Desk's queue that are impacting some of Jira Cloud customers. We will provide more details once the root cause has been identified.
Posted Feb 19, 2019 - 11:30 UTC