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Jira intermittently failing to retrieve profiles

Incident Report for Jira

Resolved

Between 12:09 UTC to 13:48 UTC, we experienced intermittent failures retrieving user profile information in for Jira Core, Jira Software and Jira Service Desk. The issue has been resolved and the service is operating normally.

Posted Oct 21, 2019 - 16:13 UTC

Investigating

We have identified the problem are are rolling out a fix

Posted Oct 21, 2019 - 15:43 UTC

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