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Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content ? Operational
Create and edit ? Operational
Authentication and User Management Operational
Search ? Operational
Notifications ? Operational
Administration ? Operational
Marketplace ? Operational
Mobile ? Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024
Issue with Team Fields and User Picker
Resolved - Between 07:30 UTC to 09:X30 UTC, we experienced issues with user mentions for Confluence, and Team fields and User Picker in Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.
Oct 29, 10:25 UTC
Investigating - We are investigating issues with Team Fields, which does not provide existing options to be updated, and also User Picker functionality not working. We will provide updates here soon.
Oct 29, 09:43 UTC
Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024
Jira Migrations Failing
Resolved - Between 24th October 2024, 10:54 AM UTC, and 25th October 2024, 6:58 AM UTC, we encountered an issue with Jira Data Residency migration failures.

We have identified and resolved the problem, and the service is now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Oct 25, 07:28 UTC
Identified - Jira Migration is currently experiencing issues for some tenants with data residency requirements. Our team has identified the root cause and is actively working on a solution. We will provide an update as soon as the issue is resolved.
Oct 24, 21:05 UTC
Oct 24, 2024
Oct 23, 2024
Tenant provisioning and user management actions - degraded performance
Resolved - Between 2024-10-23, 15:09 UTC and 2024-10-23, 17:06 UTC, we identified an issue that affected tenant provisioning and user management actions at Atlassian Cloud, causing a delay in performing actions related to these two topics.
We have identified the root cause and the issue has been mitigated.
Oct 23, 17:49 UTC
Oct 22, 2024
Intermittent 'Too many requests or error' for some Jira customers
Resolved - Between 22-Oct 09:00 AM UTC to 22-Oct 14:18 PM UTC, we experienced intermittent errors for Jira Cloud products. The issue has been resolved and the service is operating normally.
Oct 22, 15:04 UTC
Identified - We continue to work on resolving the intermittent errors for Jira Cloud products. We have identified the root cause and expect full recovery shortly.
Oct 22, 13:57 UTC
Investigating - We are investigating reports of intermittent 'Too many requests or errors' messages showing up for some Jira Cloud customers. Once we identify the root cause, we will provide more details.
Oct 22, 12:58 UTC
Some customers can't view boards with multiple projects
Resolved - Between 21-Oct 23:10 UTC and 22-Oct 03:30 UTC, some customers were not able to view boards containing multiple projects. Fix has been performed and the service is now operating normally.
Oct 22, 05:07 UTC
Monitoring - We received reports from some customers where they are not able to view boards containing multiple projects. We have performed the fix and we are now monitoring the situation.
Oct 22, 03:39 UTC
Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
Partial unavailability in AMER region
Resolved - We experienced availability issues limited to a specific instance in AMER, resulting in Jira being temporarily unavailable. The issue began at 18:58 CET and was restored at 19:59 CET. All services are now fully operational
Oct 18, 18:27 UTC
Some admins unable to see some user/group memberships in AdminHub
Resolved - Between 2024-10-18 05:40 UTC-7 to 2024-10-18 08:40 UTC-7, we experienced an outage affecting user/group memberships in AdminHub for Confluence, Jira Work Management, Jira Service Management, Jira, and Guard. The issue has been resolved and the service is operating normally.
Oct 18, 17:38 UTC
Identified - We have received reports of intermittent errors for some Cloud customers, specifically admins who are unable to see group memberships in AdminHub. We have identified the root cause and expect recovery shortly.
Oct 18, 14:09 UTC
Oct 17, 2024

No incidents reported.

Oct 16, 2024
Some customers can't create team-managed projects
Resolved - Between 2300 14 October to 0200 16 October, we experienced an outage affecting Team Managed Project creation for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. The issue has been resolved and the service is operating normally.
Oct 16, 03:09 UTC
Investigating - Some customers are getting an error when trying to create team-managed Jira projects (Jira, Jira Work Management, Jira Service Management, Jira Product Discovery).
We are currently investigating this and we will continue to share further updates.
Oct 16, 02:04 UTC
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