In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 2025 - 00:00 UTC
Scheduled - Until the end of May 2025, Atlassian plans to perform maintenance on the infrastructure supporting the Jira and Confluence platforms.
This maintenance will result in a temporary service outage for Free edition users located in Singapore and Northern California, with a total duration of no more than 120 minutes per customer. The maintenance will be performed during regular business hours in the specified regions.
Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.
Resolved -
We identified a temporary access issue affecting some customers using several Atlassian Cloud products. All affected products are now back online, and no further impacts have been observed. We apologize for any inconvenience this may have caused.
Apr 4, 13:14 UTC
Update -
Our systems are stable, and no recurrences have been observed. We will continue to monitor closely and provide updates as they become available.
Apr 4, 07:55 UTC
Monitoring -
We have identified the root cause of the access issues and have mitigated the problem. We are now monitoring this closely and will resolve this incident within the next hour.
Apr 4, 06:37 UTC
Update -
For customers that are currently experiencing issues accessing their Jira and Confluence sites, you are able to add /wiki/ to the end of your site name in order to continuing accessing Confluence. For example: https://site.atlassian.net/wiki/ Our team is continuing to investigate an issue impacting Jira sites with urgency.
Apr 4, 05:52 UTC
Investigating -
We are aware that some customers are experiencing issues when attempting to load their Jira sites. Our team is investigating this issue with urgency and we will provide an update when more information is available.
Apr 4, 05:44 UTC
Resolved -
Between March 21, 2025 17:00 UTC and March 24, 2025 17:39 UTC, some customers were not able to view and assign the team field value from the issue view in Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.
Mar 24, 17:56 UTC
Investigating -
We are investigating reports of users being unable to view and assign the team field value from the issue view for some Jira Work Management, Jira Service Management, and Jira customers.
Mar 24, 17:07 UTC