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Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content ? Operational
Create and edit ? Operational
Authentication and User Management Operational
Search ? Operational
Notifications ? Operational
Administration ? Operational
Marketplace ? Operational
Mobile ? Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 14, 2025

No incidents reported today.

Feb 13, 2025
Email processing failing for Jira/Jira Service Management
Resolved - This incident has been resolved.
Feb 13, 11:37 UTC
Monitoring - We have identified a fix and we are monitoring the results
Feb 13, 10:24 UTC
Investigating - We are investigating an issue with email processing failing for Jira/Jira Service Management customers. We will update on the progress of the investigation
Feb 13, 09:57 UTC
Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025
Jira and Confluence has degraded performance - scoped to Brazil only
Resolved - Between February 10, 2025, at 17:04 UTC and 18:32 UTC, some customers for Jira Work Management, Jira Service Management, Jira, Jira Product Discovery Cloud and Confluence experienced degraded performance and 500 errors.

We found that cloud products in Brazil encountered an internal limit with our cloud service provider. We redistributed traffic to mitigate this issue and are working with our cloud provider to address this issue in the future.

The issue has been resolved and all the services are operating normally.
Feb 10, 19:26 UTC
Update - We are investigating cases of degraded performance for Jira Work Management, Jira Service Management,Jira Cloud and confluence customers. We are currently investigating it and will provide more details within the next hour.
Feb 10, 18:07 UTC
Identified - We are investigating cases of degraded performance for Jira Work Management, Jira Service Management, and Jira Cloud customers. We are currently investigating it and will provide more details within the next 30 minutes.
Feb 10, 17:47 UTC
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Jira is slow or inaccessible for some users
Resolved - Between 05/Feb/25 2:30 PM UTC and 05/Feb/25 3:28 PM UTC some customers for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud experienced intermittent errors. We have identified the root cause of the intermittent errors and have mitigated the problem.

The issue has been resolved and the service is operating normally.
Feb 6, 21:44 UTC
Update - We continue to monitor the mitigation measures implemented to address the intermittent errors reported.
Feb 6, 09:33 UTC
Monitoring - We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring this closely.
Feb 5, 11:10 UTC
Investigating - We are investigating reports of intermittent errors for some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers.
Feb 5, 10:44 UTC
Feb 5, 2025
Feb 4, 2025

No incidents reported.

Feb 3, 2025
Jira is slow or inaccessible for some users
Resolved - All affected products are now back online and no further impact has been observed.
Feb 3, 12:52 UTC
Update - We are continuing to investigate this issue.
Feb 3, 11:27 UTC
Investigating - We are investigating issues with slowness and unavailability for some users in Jira and will provide updates here soon.
Feb 3, 10:15 UTC
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

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