Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.
Resolved -
We are pleased to inform you that a new version of our app is now available on the Apple App Store. Please update your app to the latest version to resolve the issue.
Feb 28, 01:46 UTC
Update -
We are currently aware of an issue impacting users of iOS devices where pages will present a 403 error to the user if IP Allowlist and a Mobile App policy with Allow access from any IP address are configured. A fix has been submitted to the AppStore for review and is expected to become available before the end of this week to resolve this issue. Users can use a mobile device running the Android operating system as a workaround to this problem until the release is available.
Monitoring -
We are currently aware of an issue impacting users of iOS devices where pages will present a 403 error to the user if IP Allowlist and App Trust Mobile Bypass are both enabled. A fix has been submitted to the AppStore for review and is expected to become available before the end of this week to resolve this issue. Users can use a mobile device running on Android operating system as a workaround to this problem until the release is available.
Feb 26, 05:02 UTC
Resolved -
We confirmed incident has been resolved
Feb 27, 10:56 UTC
Monitoring -
We found the issue with Forge distribution tab not loading for some of the applications. We found the root cause and team provided the fix already. We're monitoring the situation. Would provide next comms in ~1 hour
Feb 27, 10:51 UTC