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Here we will post updates about Jira's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content ? Operational
Create and edit ? Operational
Authentication and User Management Operational
Search ? Operational
Notifications ? Operational
Administration ? Operational
Marketplace ? Operational
Mobile ? Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 13, 2025

No incidents reported today.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025
Degraded performance detected in Jira, Jira Work Management and Jira Service Management Issue View experience
Resolved - A mitigation for the performance issues has been implemented and this incident is now resolved.
Mar 7, 14:44 UTC
Update - We are continuing to investigate this issue.
Mar 7, 10:08 UTC
Investigating - We are aware of some users experiencing extended load times when attempting to view issues in Jira, Jira Work Management and Jira Service Management.
Our team is investigating this issue.
Mar 7, 05:11 UTC
Jira Platform Connection Errors
Resolved - Our team has been monitoring this issue and can confirm that the errors that were previously occurring have now been resolved.
Mar 7, 05:17 UTC
Monitoring - Our team has implemented a fix for the connection errors that were being experienced across Jira Work Management, Jira Service Management, Jira and Jira Product Discovery Cloud products.
We are continuing to monitor this change to ensure that the issue is mitigated.
Mar 7, 02:40 UTC
Update - Our team is continuing to investigate the issues relating to partial outage being experienced by some customers across Jira Work Management, Jira Service Management, Jira and Jira Product Discovery Cloud products. We will provide an update when more information relating to mitigating the issue is available.
Mar 6, 23:19 UTC
Update - We are continuing to investigate the root cause of the partial outage with that is impacting some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We are applying mitigation to affected customers. We will provide more details within the next hour.
Mar 6, 17:33 UTC
Investigating - We are investigating reports of intermittent errors for some Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We will provide more details once we identify the root cause.
Mar 6, 16:26 UTC
Mar 6, 2025
Intermittent issue loading Jira reports for some users
Resolved - Issues related to loading Jira reports should now be resolved.
Mar 6, 00:05 UTC
Investigating - We are aware of an issue currently impacting Jira reports, where intermittently these will not load correctly for users.
Our team is currently investigating this issue.
Mar 5, 23:24 UTC
Mar 5, 2025
Mar 4, 2025
Issues with 403 user authentication errors across Atlassian products
Resolved - We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC.
Users that were already logged in would not have been impacted by this issue.
A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.
Mar 4, 07:31 UTC
Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

Feb 28, 2025
403 Errors experienced by iOS users when IP Allowlist and Mobile App policy with Allow access from any IP address are enabled
Resolved - We are pleased to inform you that a new version of our app is now available on the Apple App Store. Please update your app to the latest version to resolve the issue.
Feb 28, 01:46 UTC
Update - We are currently aware of an issue impacting users of iOS devices where pages will present a 403 error to the user if IP Allowlist and a Mobile App policy with Allow access from any IP address are configured. A fix has been submitted to the AppStore for review and is expected to become available before the end of this week to resolve this issue. Users can use a mobile device running the Android operating system as a workaround to this problem until the release is available.

For more information on IP Allowlists please see https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/

For more information on Mobile App policies please see https://support.atlassian.com/security-and-access-policies/docs/mobile-policy-mam-security-controls-and-supported-apps/
Feb 26, 06:20 UTC
Monitoring - We are currently aware of an issue impacting users of iOS devices where pages will present a 403 error to the user if IP Allowlist and App Trust Mobile Bypass are both enabled.
A fix has been submitted to the AppStore for review and is expected to become available before the end of this week to resolve this issue.
Users can use a mobile device running on Android operating system as a workaround to this problem until the release is available.
Feb 26, 05:02 UTC
Feb 27, 2025
Forge distrubution tab doesn't work for some Forge applications
Resolved - We confirmed incident has been resolved
Feb 27, 10:56 UTC
Monitoring - We found the issue with Forge distribution tab not loading for some of the applications. We found the root cause and team provided the fix already. We're monitoring the situation.
Would provide next comms in ~1 hour
Feb 27, 10:51 UTC
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